Appalachian Power
4.3star
560 reviews
100K+
Downloads
Everyone
info
About this app
Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
*Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
*Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.3
534 reviews
Dakota Ballengee
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April 21, 2024
New update. AEP will not let me log in to my account, gives error message. Unsurprisingly bad.
1 person found this review helpful
Norman Junior
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April 20, 2024
A awesome app because not only it will inform you of your bill but it actually shows u the estimated time just in case a power outage is in effect and the cause of it
1 person found this review helpful
John F
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May 10, 2021
It would be nice to have current readings since we now have smart meters. I'd like to see the daily usage and a daily figure of what my usage is costing me. This can easily be done and other utility providers are providing that service. The power company can see my meter from their home office but I can't see my meter from the app. Thats not smart.
78 people found this review helpful
What's new
Introducing a better way to view your energy usage! Understand why your bill fluctuates month-to-month (or even year-to-year) with our new bill comparison tool. It comes complete with tips to lower your usage so you can save money!
See your energy usage change over time with our new and improved bar charts! Contrast your electric bill with weather trends in your area to see how temperature can affect your usage! All this and much more in our latest update!
See your energy usage change over time with our new and improved bar charts! Contrast your electric bill with weather trends in your area to see how temperature can affect your usage! All this and much more in our latest update!
